Add or remove domains

If the Windows domain names used by your organization for authentication have changed, you must update the list of allowed domains in Axiom. Users can only log into Axiom using Windows Authentication if their domain name matches one of the allowed domain names in this list. The list of allowed domains is stored in the system configuration settings (WindowsAuthAllowedDomains).

For example, when Windows Authentication was originally configured, you may have been using a domain named CompanyA. After a merger or reorganization, some or all of your users may now be using a domain named CompanyB. If those users need to log in to Axiom, you must add CompanyB to the list of allowed domains. You might leave CompanyA on the domain list if your organization is actively using both domains, or you might remove it if your organization has completely switched to using the CompanyB domain.

The list of allowed domain names for Windows Authentication can be managed in the Axiom Web Client, on the System Configuration page.

To add or remove a domain name for Windows Authentication:

  1. In the Web Client, click the Syntellis icon in the Navigation bar The common bar across the top of pages in the Web Client. The Navigation bar provides access to system and product features.. From the Area menu, select System Administration.

  2. From the Navigation menu, select Software Configuration > System Configuration.

  3. On the System Configuration page, locate the row for WINDOWSAUTHALLOWEDDOMAINS, and then click Edit.

  4. Modify the list of domains as needed to add or remove domain names. Multiple domain names must be separated with commas.

    For example, if the list is currently CompanyA, and you need to keep CompanyA but add new CompanyB, edit the domain names as follows:

  5. Click Update to save and apply your changes. The Value field now shows your edited list.

The changed list of domain names takes effect immediately after saving. If you removed a domain name, users in that domain can no longer log in using Windows Authentication. If you added a domain name, users in that domain can now log in using Windows Authentication.