AX1535

Viewing notifications in the Web Client

If you receive a notification in Axiom Enterprise Decision Support, you can view it in the notifications pane. Notifications can come from the following sources:

  • Alert notifications. Your system administrators and other power users may have set up alerts to monitor certain alertable conditions and then notify specified users.

  • Process management notifications. These notifications result from active processes in process management, such as to inform you that you have a new task in the process.

  • Message stream notifications. If you have subscribed to a document's message stream, you will be notified of any new comments made about that document.

  • Axiom system processes such as Process Plan Files. If you have triggered certain system processes, Axiom Enterprise Decision Support will notify you when the process is completed, or when errors occur.

  • Scheduler jobs. If you have run a Scheduler job manually and that job is configured to send notifications, you will be notified when the job completes or errors (depending on the notification configuration).

To open the notifications pane, select the Notifications icon in the Global navigation bar The common bar across the top of pages in the Web Client. The Navigation bar provides access to system and product features..

Example notifications pane

If you have new, unread notifications when you first log in, or if you receive new notifications during a current session, a red number displays on the Notifications icon. Unread notifications are indicated by a blue bar along the left-hand side of the notification. After a notification has been read, the bar is removed.

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Reviewing notifications

Within the pane, notifications are listed in the order they were received, with the newest notifications at the top. You can select the All, Unread, and Read links at the top of the panel to indicate which notifications you want to see in the pane. By default, the pane shows all notifications. When you select a notification, it is automatically marked as read.

Notifications may appear with the following icons:

 

Notification about a comment posted to the Message Stream.

 

Notification with "information" priority.

 

Notification with "warning" priority.

 

Notification with "error" priority.

If the notification contains more content than can appear within the summary view, then you can view the full notification as follows:

  • To display the action icons at the top right, hover your cursor over the notification.

  • To open the full notification in a dialog, select the magnifying glass icon .

Additionally, some notifications contain links to documents that you can open for more information.

Notification actions

Hover your cursor over the menu icon in the top right of the notifications pane to perform the following actions:

  • Select All: Select all notifications that are currently showing in the pane.
  • Mark Read: Mark the selected notifications as read.
  • Mark Unread: Mark the selected notifications as unread.
  • Delete: Delete the selected notifications. Keep in mind that after a notification has been deleted, you cannot undo this action. You can also delete a notification by hovering your cursor over the notification, then selecting the delete icon .