AX1766

Viewing system information

You can use the Axiom About box to view information about the current Axiom system. The About box displays information such as:

  • Axiom version number
  • Product version numbers (if any products are installed)
  • System name
  • Current logged in user
  • Install directory
  • Database server and database name
  • Application server URL
  • License information (number of users, expiration)

The Desktop Client About box displays full information about the system, while the Web Client About box displays a subset of this information.

To access the About box in the Desktop Client:

  • On the Axiom tab, in the Help group, click the down arrow at the bottom of the Help button, and then click About Axiom Software.

    NOTE: In systems with installed products, this feature may be located on the Main tab.

The information is presented in a text box, so that it can be copied and pasted into an email and sent to Axiom Support if necessary. You can also update your license file from this location, by clicking the Update License link at the top of the dialog.

To access the About box in the Web Client:

  1. Click the Syntellis icon in the Navigation bar.
  2. At the bottom of the Area menu, click About Axiom Software.

About Axiom Software at bottom of Area menu

Version numbers

The Axiom version number displayed in the Desktop Client About box may be different than the version number for the Axiom Application Server. If an Axiom patch update does not include client-side changes, then the Desktop Client version is not incremented. The major and minor number of the version will always match (such as 2020.2), but the patch version number may differ.

The version number displayed in the Web Client is the same as the Axiom Application Server version.