AX1535

Viewing notifications in the Web Client

If you receive a notification in Axiom, you can view it in the Notifications panel. Notifications can come from the following sources:

  • Alert notifications. Your system administrators and other power users may have set up alerts to monitor certain alertable conditions and then notify specified users.

  • Process management notifications. These notifications result from active processes in process management, such as to inform you that you have a new task in the process.

  • Message stream notifications. If you have subscribed to a document's message stream, you will be notified of any new comments made about that document.

  • Axiom system processes such as Process Plan Files. If you have triggered certain system processes, Axiom will notify you when the process is completed or when errors occur.

  • Scheduler jobs. If you have run a Scheduler job manually and that job is configured to send notifications, you will be notified when the job completes or errors (depending on the notification configuration).

To open the Notifications panel, click the Notifications icon in the Navigation bar.

Example Notifications panel

If you have new notifications when you first log in, or if you receive new notifications during a current session, a red number displays on the Notifications icon. In the panel, new notifications are indicated by a blue dot in the top right corner of the notification. The "new" dot is removed when the notification is read, or when the panel is closed.

NOTES:  

  • Your notifications may also display on your home page. If so, the notifications can be read and managed using the same features described here.

  • All notifications displayed in the Notifications panel are also available in the Notifications task pane of the Desktop Client. Both areas read from the same source of notifications, and edit the same source as well. If you read a notification in one area, or delete a notification from one area, the other area will reflect these changes. For more information, see Viewing notifications using the Notifications task pane.

Reviewing notifications

Within the panel, notifications are listed in the order they were received, with the newest notifications at the top. Notifications may display with the following icons to indicate their priority:

  

Notification with "information" priority.

 

Notification with "warning" priority.

 

Notification with "error" priority.

When viewing notifications in the panel, you can perform the following actions:

  • Some notifications may have more text than can be displayed in the panel. To view the full notification text, click on the notification box to open it.

  • Some notifications may contain a link to a supporting document for more information. To open the document, click on the Open link at the top of the notification box, underneath the notification title. Additionally, if the notification is for a process task in a plan file process, the notification may contain one or more links to plan files. You can click on these links as needed to open the plan files.

  • You can remove notifications from the panel if you no longer need them. To remove a notification, click the X icon in the top right of the notification box. Once a notification has been removed from the panel, you cannot undo this action.

Notifications will remain in the list until you remove them, or until they are deleted by the system purge job. By default, the system purge job deletes alerts and notifications older than 60 days.