Release notes
TIP: Looking for release notes for all Axiom products, including current and previous versions? Click here.
NOTE: Download a PDF version of the release notes here.
About the release notes
Syntellis is pleased to announce the 2021.3 release of Axiom Contract Management. Each product release provides new features, enhancements, and configuration options to meet your needs. Many of these features and enhancements are a direct result of your feedback and suggestions.
The purpose of these release notes is to provide you with the following:
- High-level descriptions of new features
- Information to know before upgrading
- Steps for preparing for and scheduling your upgrade
- List of fixed issues
TIP: Periodically, the release notes are updated when new information is available, including patch release fixes. To view the latest release notes, we encourage you to view them in the Axiom Contract Management online help. On the help home page, click the Release Notes link at the top of the page.
New features in Axiom Contract Management
See What's New.
What to know before upgrading
IMPORTANT: You must apply the Axiom 2021.3 upgrade before applying any 2021.3 Axiom product upgrades. Axiom upgrades are backward compatible so you can upgrade different products at different times, but you must upgrade to the Axiom 2021.3 before the first product upgrade. Refer to the Axiom 2021.3 Release Notes and Axiom Healthcare Suite 2021.3 Release Notes for considerations before upgrading.
When upgrading to the 2021.3 version of Axiom Contract Management, note the following:
- Along with upgrading to Axiom 2021.3, you must upgrade to Axiom Comparative Analytics 2021.3.
- This product upgrade contains updated templates, calculation methods, updated drivers, and remediated defects.
- You can replace Syntellis reports. Any report that you created or saved under a different name remains unchanged. Revised reports are available in Document History.
- Any Syntellis report that was moved to a new location is automatically moved back to its original location.
- Syntellis product templates and calculation method libraries are replaced.
- Product task panes are replaced.
- Process definitions are not replaced.
- Driver files are replaced.
- Security roles and subsystems are reset to their configured settings. Your user security exceptions remain intact.
- Specific items that are configured as part of your company or organization’s implementation such as imports, exports, driver files, and process management files, remain unchanged. Any required modifications to these areas are covered in the release notes.
- Shared tables might have their columns reordered or have new columns added to them.
Preparing and scheduling upgrades
Summary of the upgrade process:
- Review product release notes – Review this document to become familiar with the new features and functionality.
- Schedule an installation date – Submit a request to your organization’s Axiom System Administrator to contact Support by creating a support ticket to schedule an installation date and time with at least three days of advance notice. The request should include the following information:
- Axiom platform version.
- Axiom for Healthcare product and version.
- Whether to first refresh and apply updates to the Axiom test sandbox with a copy of the production instance of Axiom. If so, provide the earliest date that Syntellis can do this.
- Propose an approximate two-hour downtime window when Syntellis can apply updates to the production instance of Axiom during regular business hours, Monday through Friday 7 AM to 7 PM Central (except holidays recognized by Syntellis).
- Complete manual configuration updates – After installing the upgrade, review any manual setup steps to enable features for this version.
Getting help and training
Syntellis provides world-class resources at your fingertips directly within the Axiom system. Axiom Help provides topics, knowledge base articles, documents, webinar/training announcements, and videos to guide you through managing your system. To access these resources, do any of the following:
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Online help – From the main menu header, click Help, and then select Contract Management Help. The Contract Management Help opens in a new browser window.
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Contextual help – For selected Axiom Contract Management main pages such as the Contracts page, Drill-Down Reports page, View a Claim, and others, accessing the help from these pages opens the online help topic related to that feature.
Syntellis Central
Syntellis Central provides centralized self-service content and resources for the Axiom Contract Management platform and suite of products. Using Syntellis Central, you can:
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Search help across all Axiom products.
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Access tips, tricks, and best practices in our knowledge base.
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Find training and certification content including on-demand, video, webinars, labs, and instructor-led courses.
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Submit a Support issue, find suggested content, and manage any outstanding issues directly with Support.
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Review open Software Service project status and details.
Issues fixed in 2021.3
The following table lists the resolutions for issues addressed in 2021.3, released on February 21, 2022:
Web systems
| Issue | Description |
|---|---|
| Case Number 00450633 - Contract page filter for contract name not holding when returning to Live contract list (Patch 2021.3) [127325] |
Summary: In all simulations, when the user filters the contract list for a specific contract, then edits the contract, saves, and then returns to the main page, the filter settings are lost. Users want to be able to return to the main page at the point of their selected contract. Resolution: Corrected by adding filter retention for the Contracts, Versions, and Provisions pages. |
| Case Number 00450637 - Unable to print a voucher - will not fit on a page so data is lost (Patch 2021.3) [127332] |
Summary: When a user tries to print a claim voucher, the contents do not fit the page so the information is cut off. Resolution: Corrected by adding media print settings to ensure that entire page displays and that the voucher prints properly. |
| Case Number 00456109 - Medicare calculation enhancement request (Patch 2021.3) [128838] |
Summary: Users need a way to make a percent adjustment to the CPT fee schedule amount. Currently, users can only make an adjustment on a claim if the modifier used is in the first position on the claim. Users need to be able to use the modifier if it exists in any of the four available modifier fields. Resolution: Corrected by updating the code to check to see if modifiers 1 through 4 are calculable if the CalcMultiMod CmaParameter is present. This applies to the following calc methods:
|
No client-facing issues were addressed in 2021.3.2, released on March 28, 2022.
No client-facing issues were addressed in 2021.3.3, released on April 25, 2022.
No client-facing issues were addressed in 2021.3.4, released on May 23, 2022.
No client-facing issues were addressed in 2021.3.7, released on August 15, 2022.
No client-facing issues were addressed in 2021.3.9, released on October 10, 2022.
No client-facing issues were addressed in 2021.3.10, released on November 7, 2022.
