AX1784
Axiom Web Client requirements
The Web Client provides browser-based access to Axiom.
Desktop access requirements
The following requirements apply when accessing the Web Client on a desktop machine:
| Platform | Supported Browsers |
|---|---|
| PC |
|
| Mac |
Apple Safari, the most current and previous major versions |
Mobile access requirements
The following requirements apply when accessing the Web Client on a mobile device:
| Platform | Supported Browsers |
|---|---|
| iPad | Apple Safari for iOS, the most current and previous major versions |
| Android tablet | Google Chrome for Android, the most current and previous major versions |
For mobile users, Web Client support is limited to viewing Axiom forms and web reports. Other Web Client features may or may not be fully useable in the mobile environment.
Requirements to install and run the Desktop Client
Axiom uses Microsoft ClickOnce technology to install and launch the Axiom Desktop Client (Excel or Windows) from the Web Client browser. Both Microsoft Internet Explorer and Microsoft Edge Legacy have native support for ClickOnce. ClickOnce add-ins may be available for other supported browsers, but no particular add-in is explicitly supported by Axiom.
Microsoft has released a new version of the Microsoft Edge browser based on Chromium. As of this writing, the new version of Edge does not support ClickOnce installation by default, the way that the old version of Edge did. In order to enable ClickOnce support and allow the Axiom Desktop Client to be installed and launched from the browser, you can adjust the configuration of Edge as follows:
-
Launch the Edge browser. In the address bar, type
edge://flags.
-
Scroll down until you locate the item named ClickOnce Support. Select Enabled from the drop-down list.
- Close Edge and then reopen it. You should now be able to install or launch the Axiom Windows Client or the Axiom Excel Client from the browser.
