AX1784

Axiom Web Client requirements

The Web Client provides browser-based access to Axiom Software.

Desktop access requirements

The following requirements apply when accessing the Web Client on a desktop machine:

Platform Supported Browsers
PC
  • Microsoft Internet Explorer, version 11 and above
  • Microsoft Edge, the most current and previous major versions
  • Google Chrome, the most current and previous major versions
  • Mozilla Firefox, the most current and previous major versions
Mac

Apple Safari, the most current and previous major versions

Mobile access requirements

The following requirements apply when accessing the Web Client on a mobile device:

Platform Supported Browsers
iPad Apple Safari for iOS, the most current and previous major versions
Android tablet Google Chrome for Android, the most current and previous major versions

For mobile users, Web Client support is limited to viewing Axiom forms and web reports. Other Web Client features may or may not be fully useable in the mobile environment.

Requirements to install and run the Desktop Client

Axiom Software uses Microsoft ClickOnce technology to install and launch the Axiom Software Desktop Client (Excel or Windows) from the Web Client. Both Microsoft Internet Explorer and Microsoft Edge (pre-Chromium) have native support for ClickOnce. ClickOnce add-ins may be available for other supported browsers, but no particular add-in is explicitly supported by Axiom Software.

Microsoft is in the process of rolling out a new version of the Microsoft Edge browser. As of this writing, the new version of Edge does not support ClickOnce installation by default, the way that the old version of Edge did. In order to enable ClickOnce support and allow the Axiom Software Desktop Client to be installed and launched from the browser, you can adjust the configuration of Edge as follows:

  1. Launch the Edge browser. In the address bar, type edge://flags.

  2. Scroll down until you locate the item named ClickOnce Support. Select Enabled from the drop-down list.

  3. Close Edge and then reopen it. You should now be able to install or launch the Axiom Windows Client or the Axiom Excel Client from the browser.