Release notes

TIP: Looking for release notes for all Axiom products, including current and previous versions? Click here.

NOTE: Download a PDF version of the release notes here.

New features in 2020.1

See What's new.

What to know before upgrading

IMPORTANT: You must apply the Axiom Software 2020.1 upgrade before applying any 2020.1 Axiom product upgrades. Axiom Software upgrades are backwards compatible so you can upgrade different products at different times, but you must upgrade to the Axiom Software 2020.1 before the first product upgrade. Refer to the Axiom Software 2020.1 Release Notes and Axiom Healthcare Suite 2020.1 Release Notes for considerations before upgrading. Apply this update ONLY if you have already applied the release and completed all the manual setup steps from the corresponding release notes.

When upgrading to the 2020.1 version of Axiom Decision Support, keep in mind the following:

  • This product upgrade contains new tables, columns, updated templates, reports, scripts/imports and remediated defects.
  • KHA delivered reports may be replaced. Any report that you saved under a different name or created new will remain untouched. Replaced reports are available in Document History, if needed.
  • Any KHA delivered report that you moved to a new location since the last upgrade will automatically move back to its original location.
  • KHA product templates and calculation method libraries will be replaced.
  • Product task panes will be replaced.
  • Process definitions will not be replaced.
  • Security roles and sub-systems will be reset to their configured settings. All user security exceptions you may have made will remain intact.
  • Specific items configured as part of your company or organization's implementation such as imports, exports, driver files, and process management files, will remain as is. Any required modifications to these areas are covered in the release notes, if required.

Preparing for and scheduling upgrades

Summary of the upgrade process:

NOTE: The upgrade process listed below only applies to on-premise installations and not cloud products.

  1. Review product release notes – Review this document to familiarize yourself with the new features and functionality.

  2. Schedule an installation date – Submit a request to your organization's Axiom Master System User (MSU) to contact support@kaufmanhall.com to schedule an installation date and time with at least three days of advance notice. The request should include the following information:

    • Desired Axiom Software platform version.

    • Desired Axiom for Healthcare product and version.

    • Indicate whether to first refresh the Axiom test sandbox with a copy of the production instance of Axiom and apply update(s) to it. If so, provide the soonest that Kaufman Hall can do this.

    • Propose an approximate two-hour downtime window when Kaufman Hall can apply update(s) to the production instance of Axiom during regular business hours, Monday through Friday 7 AM to 7 PM Central (except holidays recognized by Kaufman Hall).

  3. Complete manual configuration updates – After installing the upgrade, if needed, review any manual setup steps needed to enable features for this version.

Getting help and training

Kaufman Hall provides world-class resources at your fingertips directly within the Axiom Software system. Axiom Help provides topics, knowledge base articles, documents, webinar/training announcements, and videos to guide you through managing your system. To access these resources, do any of the following:

  • Online help - From the Main, Help, or Admin ribbon tab, click Online Help, and then select the product. Axiom Help opens in a new browser window. The online help will only open for products you are licensed to use.

  • Contextual help - Form/web-enabled features include contextual help directly within the user interface. This information provides a quick summary and/or instructions specifically related to the screen you are using. You can access this information by clicking the question mark in the upper right corner of the screen. For more detailed information, open Axiom Help by clicking Open Help at the top of the contextual help dialog.

Escalating to Axiom Support

As always, we appreciate your commitment to Kaufman Hall. If you have any questions about your upgrade, please contact us by logging into Axiom, clicking Help, then clicking Support.

2020.1 - Known issues resolved

The following table lists the resolutions for issues addressed in 2020.1, released on April 30th, 2020:

Issue Description
PFB-07494 - PatientID Field [TFS 35256]

Issue: PATIENTID on Enc_Patient is a string field. If the ID has leading zeros the Patient ID will not show up on the Encounter viewer for the patient list. It will show up on the Encounter List because that references the encounter ID, but it will not show up for Patient List.

Resolution: The current solution is to concatenate alpha character to the Patient ID on Enc_Patient.
Axiom Intelligence: Readmission report - UI content corrections [TFS 41592]

Issue: The Readmission report require some verbiage corrections to the user interface.

Resolution: Changed "30 Day" to "30-Day" in all the headers and titles.
PFB-08663 - Enc_Payment.TransactionCode is too short [TFS 46392]

Issue: Payment transaction codes (enc_payment.transactioncode) that exceed 10 characters causes the system to truncate them. Clients have requested the character length to be expanded so they can load the codes into the system as is.

Resolution: Corrected by updating the string length to 15 characters for TransactionCode.TransactionCode and Enc_Payment.TransactionCode.
Service Line Assignment assigning 0 to the ServiceLine 'ID' fields [TFS 46538]

Issue: When running the SL Assignment tool, the system fill in the string field in the output on Encounter records, but the ID field is zero.

Resolution: Corrected by setting the Refresh during document processing to On in AQ1 on the SLAssignment sheet.

2020.1.1 - Known issues resolved

In 2020.1.1, released on May 12th, 2020, clients using Axiom Decision Support 2019.3 and 2019.4 can contact Axiom Support to request the new COVID-19 Population & Utilization Analysis Dashboard to import into their system.

2020.1.2 - Known issues resolved

In 2020.1.2, released on June 8th, 2020, the system was updated with backend fixes that do not affect the use of end user or administration features.

2020.1.3 - Known issues resolved

No client facing issues were addressed in 2020.1.3, released on July 20th, 2020.

2020.1.4 - Known issues resolved

No client facing issues were addressed in 2020.1.4, released on August 17th, 2020.

2020.1.5 - Known issues resolved

No client facing issues were addressed in 2020.1.5, released on September 25th, 2020.

2020.1.6 - Known issues resolved

No client facing issues were addressed in 2020.1.6, released on October 12th, 2020.